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We at Westerbridge Education are determined to make the internet a better place. The following terms and conditions govern all use of the website and all content, services, and products available at or through the website. The Website is owned and operated by The Westerbridge Education LTD (“Westerbridge”).

The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation,’s Privacy Policy and procedures that may be published from time to time on this Site by Westerbridge (collectively, the “Agreement”).

These Terms of Service (“Terms”) describe our commitments to you, and your rights and responsibilities when using our services. Please read them carefully and reach out to us if you have any questions. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Westerbridge, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 18 years old.

Terms of service:

  • If you are under the age of 18 years, you can only use the Site in conjunction with your parents or legal guardian. Westerbridge reserves the right to issue a warning, temporarily/indefinitely suspend or terminate your membership and refuse to provide you with access to the Site if you are under the age of 18 years.

  • The term User shall refer to the user who is browsing the Site. The term Site refers to and other websites, owned and monitored by Westerbridge.

  • By using the Site, you agree to follow and be bound by the following terms and conditions concerning your use of the Site. Westerbridge may revise the Terms of Use at any time without notice to you. Areas of the Site may have different terms of use posted. If there is a conflict between the Terms of Use and terms of use posted for a specific area of the Site, the latter shall have precedence with respect to your use of that area of the Site.

  • All content present on this site is the exclusive property of Westerbridge. All contents are Copyright ©. All rights reserved. The software, text, images, graphics, video, and audio used on this site belong to Westerbridge. No material from this site may be copied, modified, reproduced, republished, uploaded, transmitted, posted, or distributed in any form whatsoever without prior written permission from Westerbridge. All rights not expressly granted herein are reserved. Unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws, and could result in criminal and/or civil penalties.

  • Westerbridge expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Westerbridge does not make any warranties, express or implied, including without limitation, those of merchantability and fitness for a particular purpose, with respect to any information, data, statements, or products made available on the Site. Further, no warranty is made regarding the questions, tests, or videos posted in Westerbridge and whether the same will be part of the SAT/ACT/AP/IB/GMAT/GRE or any other such competitive examination. Further, Westerbridge doesn’t warranty the clearing of the respective examinations taken by the User after using its services. Westerbridge disclaims all warranties as to the accuracy, completeness, or adequacy of such information. Westerbridge makes no warranty that: (a) the Site will meet your requirements; (b) the Site will be available on an uninterrupted, timely, secure, or error-free basis; (c) the results that may be obtained from the use of the Site or any services offered through the Site will be accurate or reliable.

  • Westerbridge does not accept any responsibility towards the contents and/or information practices of third-party Sites that have links through Westerbridge’s Site. The said links to internal or external Website locations are only for the purpose of facilitating your visit or clarifying your query.

  • Westerbridge shall have no responsibility for any damage to a User’s computer system or loss of data that results from the download of any content, materials, or information from the Site.

  • In no event will Westerbridge be liable for damages of any kind, including without limitation, direct, incidental, or consequential damages (including, but not limited to, damages for lost profits, business interruption and loss of programs or information) arising out of the use of or inability to use Westerbridge’s Web site, or any information provided on the Web site, or in the Courses any claim attributable to errors, omissions or other inaccuracies in the Course or interpretations thereof.

  • The User agrees to indemnify, defend, and hold Westerbridge harmless from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, arising out of, or relating to any misuse by the User of the content and services provided on the Site.

  • The Site provides links to Web sites and access to content, products, and services from third parties, including users, advertisers, affiliates, and sponsors of the Site. You agree that Westerbridge is not responsible for the availability of, and content provided on, third-party Web sites. The User is requested to peruse the policies posted by other Web sites regarding privacy and other topics before use. Westerbridge is not responsible for third-party content accessible through the Site, including opinions, advice, statements and advertisements and the User shall bear all risks associated with the use of such content. Westerbridge is not responsible for any loss or damage of any sort that a User may incur from dealing with any third party.

  • None of the contributors, sponsors, administrators, or anyone else connected with Westerbridge in any way whatsoever can be responsible for the appearance of any inaccurate or libellous information or your use of the information contained in or linked from these web pages.

  • Some contents and/or services on the site may be offered to you conditioned on your purchase of a subscription. If you select to purchase subscription-based content/services and transmit to a subscription purchase request, you warrant that you are at least 18 years of age, that all information that you submit is true and accurate (including without limitation your credit card number and expiration date), and you agree to pay all subscription fees you incur plus all applicable taxes.

  • The viewing, printing, downloading or other usages of any content, information, document, or graphics from the Site authorizes use solely by you for your own personal and non-commercial use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. You shall not be entitled to any updates or modifications on any content, material, or document forms unless specifically stated in writing at the time of subscription or purchase. No part of any content, form, or document, may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use (and not for resale or redistribution). Westerbridge reserves the right to revoke your access at any point if you are found violating any of the above.

  • Severability – If any term, condition, or provision of these Terms is held to be invalid, unenforceable, or illegal in whole or in part for any reason, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties. The validity and enforceability of the remaining terms, conditions or provisions, or portions of them, shall not be affected.

  • Waiver – If you fail to exercise or enforce any provisions or rights under these Terms, it will be deemed as a waiver of future enforcement of that or any other provision or right.

  • This Agreement shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with this Agreement shall be resolved through arbitration in accordance with the rules of the International Arbitration Centre.

The Basics

The client is notified that Westerbridge Education is an impartial and unbiased organisation that offers educational consulting and counselling services; it is not connected to any educational institution and does not assure entry into any university. As a result, Westerbridge Education won’t be held responsible if a candidate is denied admission to any college or university.

Services and Costs

1. Services Offered and Fees:
A definitive list of Westerbridge Education’s services and the related costs are provided on the website. The website’s prices and fees are listed as exclusive of applicable taxes. Before the start of the services, full payment is required.

Scholarships, Financial Aid and Fundraising: The scope of our services does not include help with financial aid documentation                 (forms, bank letters, etc.), nor does it cover continuous assistance in finding sources of money for additional studies. However,                 Westerbridge Education may answer general inquiries about scholarships and financial aid.

Visa Assistance: Westerbridge Education, does not send applicants to consulates and government study abroad offices, nor do we provide guidance or guarantee in obtaining a visa to study abroad in any nation.

Test Preparation: Westerbridge Education does provide general test preparation, standardised test preparation, or help for any tests. The applicant is in charge of arranging registration, tracking test dates, and reporting results to universities.

Materials from the School/Employees: As part of our service, we may assist in planning letters of reference from the                              School/Employees. To make sure that the paperwork is uploaded on time, the candidate must work with their referee in advance.

2. Payments:

Westerbridge Education encourages prompt, timely and complete payment of system-generated bills by Internet banking, credit card, and debit card. The work of Westerbridge Education will begin as soon as the money receipts are verified. Any additional expenses for other application fees, suggested service partners, WES, any courier incidental expenses, paid workshops, etc. are not the responsibility of Westerbridge Education.

Fees are not refundable, transferrable, or partially or fully refundable. All payments are paid in relation to a certain application cycle (defined below) or mentoring program, specific services, and a specific applicant. Payments are not transferrable to other services, future cycles, or family members, and they are not refundable. Once the application cycle and process end, the case is considered concluded.

The client is informed that Westerbridge Education is only a guidance consultant or counsellor and cannot offer or guarantee any outcomes, including admissions, internships, interviews, or results. Any responsibility resulting from the unsatisfactory performance of the services or failure to comply with the requirements set out herein shall in no event exceed the amounts paid by the Client. For instance, while Westerbridge Education may offer some support with regard to scheduling interviews, the client is completely responsible for doing proper checks on the schedule, venue, and other factors.


3. Westerbridge Education’s Obligations

Guidance, Not Confirmation: Westerbridge Education helps candidates create application materials, such as but not limited to essays, resumes, form inputs, and letters of reference (if applicable). The candidate is responsible for creating and/or obtaining all necessary documentation, including letters of recommendation. Westerbridge Education will offer strategic recommendations that the applicant can use.

Work Plans: Westerbridge Education will work with each applicant to build a unique work plan for developing and submitting materials/profiles. All application components must be delivered by the internal finalization deadlines provided by Westerbridge Education, which are typically seven to ten days before the actual submission date. Within 7 days from the application deadline, Westerbridge Education will not assess any application components, Essays, or review of the portal. Communication Response Time: The main forms of communication for Westerbridge Education are email and WhatsApp. Westerbridge Education will attempt to respond in detail, if necessary, within 48 business hours after receiving phone, email, or text contacts.

Material Turnaround Time: Westerbridge Education operates from Monday through Saturday. This means that any materials you provide us by Monday morning will be evaluated and returned at the latest by Saturday at the end of the business day. Unexpected events may cause a delay, even though we always try to return documents as quickly as possible, especially when submission deadlines draw near.

Client Confidentiality: Information provided to Westerbridge Education won’t be disclosed to anybody outside the company. Furthermore, we never utilize names without authorization or divulge our client list.

Collaboration among the team: Westerbridge Education has a group of highly skilled professionals on staff who will help you through the procedure. Your lead consultant, who will serve as your main point of contact during this program, will be allocated to you. Please make sure you have excellent communication with him/her/them.

Completing the materials: Throughout the process of developing your application, many individuals might wish to contribute their ideas. This is fantastic, and we advise you to ask them for guidance as early in the process as possible. It is best not to reopen your application documents once we have finalized them. Our finalization process is collaborative and always involves a minimum of two readers to ensure the greatest quality. Westerbridge Education will not reassess this content if an application is modified after the finalization. You are welcome to make any changes after finalisation.

3. The Client’s/Applicant’s Obligations

Original Work: For application submissions, the candidate must prepare or generate materials including resumes, institutional-specific essays, and other additional papers. Any content that has been submitted to an educational institution that has been plagiarized in whole or in part is not the responsibility of Westerbridge Education.

Utilize Westerbridge Education’s Comments to the Fullest Extent: Applicants are required to carefully evaluate Westerbridge Education’s feedback on their application materials, including any recommendations, queries, suggested language changes, and potential deletions. In the event that any Westerbridge Education input is unclear, kindly request clarification.

Regular Communication: Westerbridge Education is aware that candidates have a lot of conflicting demands on their time. Please email us or WhatsApp message frequently, even with brief status updates or updates, so that we can support you.

Give Westerbridge Education a copy of your schedule, including any exams (if any), and any travel arrangements: The commitments and timetable of each candidate differ. Please be sure to inform Westerbridge Education of any scheduling challenges or openings you may encounter. Please let us know, for instance, if you have a deadline for a job assignment, a family duty, or a school. Westerbridge Education disclaims all liability for any delays brought on by the applicant’s actions, inaction, or failure to communicate.

Be realistic about your expectations. Quality application materials/roadmaps often require careful, in-depth planning that takes time, space, and distance to complete. Therefore, it is asked that applicants consider this while analysing Westerbridge Education’s comments and when seeking or anticipating urgent feedback or contributions.

Email: When sending emails, please remember to “Reply All” or “CC” the applicant, guardian, and Westerbridge Education consultants as well as all other pertinent, interested persons.

Follow Westerbridge Education on social networking sites like LinkedIn, Facebook, Instagram, and YouTube to stay up to current on information about creating a profile, the application process, future events, scholarships, and other pertinent subjects.

Please provide a final PDF of all pertinent application materials to your shared file folder after submitting your application to the educational institution. These resources assist the Westerbridge Education team in evaluating the content that can be recycled as well as assisting you in getting ready for interviews and future submissions. These files are safely preserved within our internal systems and not distributed outside Westerbridge Education.

Satisfaction Survey and Testimonials: To assist enhance service offerings, Westerbridge Education will ask for feedback following the interaction through customer survey and through email. Westerbridge Education may also ask for testimonials, which will only be used once the candidate has given their final consent and will remain anonymous. Finally, Westerbridge Education can ask you to act as a reference for potential customers. Westerbridge Education may use the student’s photograph for any promotional or motivational purposes, student will not claim any commercial against the same.

Keep Westerbridge Education Materials Confidential: Only candidates who have hired the company for profile development, application, advising, and associated services are permitted to utilize the materials that Westerbridge Education generates and provides under its exclusive license. There should be no sharing of these materials.

4. Scope of Responsibility

Westerbridge Education will provide the following educational counselling services to the client:
         ● Consultation on the client’s academic and career goals.
         ● Assistance with building an application strategy.
         ● Shortlisting universities based on entry requirements.
         ● Brainstorming sessions for essays.
         ● Assistance with editing essays, resumes, and letters of recommendation.
         ● Other services as agreed upon by the Counsellor and Client.

5. Code of Conduct
Clients are expected to treat Westerbridge Employees with respect, decency, and fairness. The client shall show respect for our values, beliefs, cultures, and faiths. While participating and setting up meetings with the mentors, you shall follow any reasonable directions given by our mentors.

No form of harassment, victimisation, bullying, discrimination threatening, malicious or abusive language or conduct will be tolerated towards our staff, visitors, other customers, or service providers.

Cancellation of meetings is to be done 24 hours in advance and to be communicated to the mentor. If the client fails to show up for a scheduled meeting, the mentors are only obligated to wait for 10 minutes from the time or else the meeting is terminated. We will not be held responsible for the delay in work in that case.

6. Technology and Communication Tools
Application Management Platform, Google Drive & Meet, Zoom, Skype, and other web-based technology platforms are used by Westerbridge Education in the delivery of its services. It is crucial that the applicant has constant access to a computer and the Internet on a regular basis. Although not necessary, having a smartphone with Internet connectivity is useful. Please notify Westerbridge Education as soon as possible if an applicant cannot use such technology.

Application Management Platform: Westerbridge Education will organize files on the online file-sharing platform using folders and subfolders. Please don’t make your own folders and utilize these ones as directed. The candidate will be added to this system by Westerbridge Education so they may monitor the status of their essays, resumes, and other application-related materials. All papers submitted by applicants must be updated utilizing our naming standard on this platform. On this platform, the profile will also be kept up to date.

To increase productivity and efficiency, additional rules may occasionally be distributed and put into practice.

Effective date - 01/11/2023

Terms & Conditions

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